Right of Revocation

Last updated: 31 October 2020

1 Consumers Right of Revocation

You have the right to revoke this contract within fourteen days without having to state any reasons for this. The revocation period is fourteen days from the date of concluding the contract.

To exercise your right of revocation, you must inform us

OptaKey UG (haftungsbeschränkt)
Oskar-von-Miller-Strasse 5
60314 Frankfurt

of your decision to withdraw from this contract by means of a clear statement. You may use the below template revocation form for this purpose, although its use is not necessary. Sending notification stating that you wish to exercise your right of revocation within the revocation period is sufficient to meet the cancellation deadline.

2 Consequences of Revocation

If you withdraw from this contract, we will refund all payments that we received from you, including shipping costs (except for additional costs that may arise if you choose a mode of shipment other than the most cost-efficient standard mode of shipment that we offer), without delay and at least within fourteen days from the day we received the notification of revocation. We will use the same method of payment for reimbursement that you used in the original transaction, unless otherwise expressly agreed upon; you shall not be charged any fees for reimbursement.

If you requested that the services should start during the revocation period, you have to pay us a reasonable amount corresponding to the portion of the services already provided up to the date on which you inform us about exercising the right of revocation with respect to this contract, in proportion to the total amount of the services covered by the contract.

Please note: The right of revocation shall lapse in the case of a contract for the provision of services if the business owner has provided the service in full and the customer had been given access to the service as requested.

3 Sample Revocation Form

(If you would like to withdraw from the contract, please complete this form and send it via email.)

To: support@optakey.com

I/We (*) hereby revoke the contract concluded by me/us (*) relating to the purchase of the following goods (*)/provision of the following service (*)

__ Ordered on (*)/received on (*)
__ Name of the customer(s)
__ Address of the customer(s)
__ Date

(*) Delete as appropriate.